Vacancy Contact Center Officer [code : CCO]

Wednesday, January 12, 2011

 

We are a Non-Government Organization part of global network, which is one of the largest conservation organization.

Currently we are looking for the following position :
- Contact Center Officer, code : CCO

With requirement :
- Graduate preferably with a degree in Communication
- Minimum 3 years experiences supervising call center agents
- A mature individual who is able to work with minimal supervision and is resourceful
- Computer literate and good command of English
- Pleasant disposition with good interpersonal skills, hard working, innovative, team player and committed

Responsibilities such as :
1. Supervise Contact Center function to help Supporter Relation Management Division to achieve its target on recruitment and retention
2. Supervise Contact Center function to help Marketing & Communication Department to achieve its target
3. Develop and implement Contact Center strategic plan under supervision of  Retention & Supporter Service Coordinator

Interested candidates are encouraged to send application letter not later than 2

(two) weeks after this advertisement
to: vacancy.wwf@gmail.com
Please put the vacancy code as subject and only shortlisted will be proceed.